Privacy Policy

Effective Date: October 23, 2025

plasma AI ("we", "our", or "us") operates artificial intelligence technologies and related services. This policy explains how information is collected, used, and disclosed when users interact with our services.

1. Information We Collect

Account Information: Name, email address, login credentials.
Usage Data: IP address, device identifiers, browser type, operating system, timestamps.
User Content: Prompts, files, or other materials submitted to the service.

2. Legal Basis for Processing

User consent
Performance of contractual obligations
Legitimate operational interests
Compliance with legal obligations

3. How We Use Information

Operate and maintain services
Improve performance and reliability
Develop new features and models
Detect abuse, fraud, and security threats
Provide support and communications

4. Data Sharing and Disclosure

Service providers assisting with hosting, analytics, or infrastructure
Legal authorities where required by law
Corporate transactions such as mergers or acquisitions
Protection of rights, users, and service security

Aggregated or anonymized data may be used for research, analytics, and system improvement.

5. AI Model Training and Data Usage

By submitting content to plasma AI, you grant us a worldwide, non-exclusive, royalty-free license to process, analyze, store, reproduce, and use such content for the purpose of operating, improving, training, evaluating, and developing artificial intelligence systems and related technologies.

Where required by applicable law, we will obtain consent or provide mechanisms allowing users to opt out of certain training uses.

6. Data Security

We implement reasonable administrative, technical, and organizational measures to protect personal information. However, no system can guarantee complete security.

7. Data Retention

Information may be retained as long as reasonably necessary for service operation, legal compliance, dispute resolution, or business recordkeeping.

8. User Rights

Depending on jurisdiction, users may request:

Access to personal data
Correction of inaccurate information
Deletion of certain data
Restriction or objection to processing

Requests must be submitted in writing to contact@plasma.onl. Identity verification may be required.

9. International Data Transfers

Information may be stored or processed in jurisdictions outside the user's country. By using the service, users acknowledge that international data transfers may occur.

10. Limitation of Liability

To the maximum extent permitted by applicable law, plasma AI and its operators shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from use of the service, including but not limited to data loss, service interruptions, or system errors.

Total liability for any claim related to the service shall not exceed the amount, if any, paid by the user to access the service within the preceding twelve months.

11. Dispute Resolution and Arbitration

Any dispute arising from or relating to this policy or the use of plasma AI shall be resolved through binding arbitration rather than court litigation, except where prohibited by law.

Users agree to attempt informal resolution by contacting contact@plasma.onl prior to initiating arbitration proceedings.

12. Policy Changes

We may update this Privacy Policy periodically. Updated versions will be published on this page, and continued use of the service constitutes acceptance of the revised terms.

13. Contact

For questions regarding this policy, contact: contact@plasma.onl